How To Move A Customer Deposit

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  1. Click on Receive Payment

    In the main navigation menu, select the **A/R module**, expand "**Customer Payment**" and click on "**Receive Payment**."

  2. Start a New Session

    Start a **new session**, select the **date**, **book period**, **cash account**, then click "**Next Step**".

  3. Select Cash Receipt

    Select **cash receipt** and click "**Next Step**".

  4. Click on Process

    Enter **customer impacted** by payment, enter "**0**" or any number for the **check #** column, and enter **any amount**. Then, click "**Process**".

  5. Click on Move Deposit

    Select the "**Deposits & Credits**" tab, locate the payment or credit to move, then click "**Manage**" and "**Move Deposit**".

  6. Move Deposit

    Enter the **order number** or leave the field blank to apply deposit to **customer account**, then click "**Save**".

  7. Abort Session

    Click on **abort** to leave the session and **reapply payment**.

  8. Start a New Session

    Start a new cash receipt session and process customer payment to correct invoice as you normally would.

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