Process Cash Receipts From a Customer

  • Updated

Whether a customer pays via **check**, **EFT**, or **credit card**, use the cash receipts to post the payment against an **open invoice**. You can process multiple payments from multiple customers with this process.

  1. Select Receive Payment

    In the **Main Navigation Menu**, click on the "**A/R**" module, expand the "**Customer Payment**" option and click "**Receive Payment**".

  2. Enter Session Details

    If you are starting a new session, click "**New Session**". To consolidate to a bank deposit for easy bank reconciliations, be sure to also select "**Consolidate to a Bank Deposit**". Verify **cash account** and **book period**, then click "**Next Step >**"

  3. Select "Cash Receipt"

    In the receipt type, select "**Cash Receipt**" and then click "**Next**".

💡 Tip!

"**Cash Receipt**" will be used for **cash**, **check**, and **credit card** remittances. Check out our other step by step guides to learn how to use the other Receipt Types, which are used to apply open credits to open invoices, process customer deposits without an invoice, etc.

  1. Select the customer

    Search for the customer either with an **invoice number**, **order number**, or the **customer name**.

  2. Enter check number and amount

    In the "**Check #**" field, either enter the **check number**, **EFT number**, or **credit card confirmation number**. Verify the **name on check**, enter the **amount** of the payment, then click "**Next**".

💡 Tip!

You can enter **multiple customer payments** for **multiple customers** on the same cash receipt. Just enter the pertinent information on each line item. When all information is entered, click "**Next**" to proceed.

  1. Select open invoices

    Select the **invoices to apply the customer payment** and click "**Next**". You can search for specific invoices in the search field. To apply the cash receipt as a **customer deposit**, click on "**+ New Deposit**".

💡 Tip!

If you have multiple payments to process in the same cash receipt, instead of clicking "**Next**" at the bottom of the screen, click on "**Next Check**" .

  1. Click on Audit Only

    Click on "**Audit Only**" and **verify the amount** to be posted to your cash account. If satisfied, click "**Next**".

  2. Click on Close

    Once the **cash receipt is finalized**, click "**Close**" to **close the cash receipts journal**.

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