The "Stale Invoice" notification is an alert to let users know that there is an accounting problem within the order, typically AP.
Stale invoices are either:
Saved to the open sales journal, and then any AP invoice is created for that order before the invoice is closed.
-or-
Saved to the open sales journal while there are still AP Invoices that have not been closed.
Closing all open AP invoices for that order and opening and saving the customer invoice again will automatically fix the issue.
|