Completing an order is an accounting process that finalizes the order. There are two primary ways to accomplish this.
⚠️ Alert!
If orders are not completed accurately, there is a risk of ballooning pre-paid purchases, lingering costs, implications on commissions, and potential for outstanding billing.
💡 Tip!
Be especially careful with SINV orders. If SINV orders are completed inadvertently prior to 100% fulfillment, then:
(1) If the customer invoice is paid, void the payment and re-process the invoice without "completing" the order. Re-post customer payment.
(2) If the customer invoice is open, reverse the invoice.
(3) Create a new order for the remaining items.
Customer Invoicing
- Create a Customer Invoice
The first way to complete an order is within the customer invoice.
- Click on Complete order
If the order is complete, that is there's a 0 QTY outstanding on all items, then click on "complete order" below the item information.
- Click on Amount G/L Account Comments
- Click on Save
Save the invoice and close the sales journal.
Open Orders
- Click on Open Orders
In the main navigation menu, select the Accounting module and click on "Open Orders"
- Review an open order
Review the order, vouching info, and GL allocation. Review the PO Qty, Supplier Vouched Qty, and, if necessary, Decorator Vouched Qty. A green check mark means Aturian has verified the PO Qty and vouched quantities reconcile.
- Click on See GL Allocation
If an adjusting entry is needed to complete the order, details will be displayed in the GL allocation.
- Select the Order to Complete
Select the orders to complete and post
- Click on Complete / Post to Open Adj. Jrnl
Click on the "Selected" tab and click on "Complete/ Post to Open Adjusting Journal". Then click "Finish"
- Click on Close Current Adjusting Journal
To post the adjusting journal entries, navigate to "Open Adjusting Journal" in the black ribbon menu and click on "Close Current Adjusting Journal". Then, click close. This finalizes completing the open order.
- Click on COMPLETE
Order is now complete.
