When an order is canceled in Aturian, it will no longer display in the order list. That said, vendor invoices and customer payments cannot be processed against the canceled order. Here are two ways to manage canceled orders.
- Cancel an Order
To cancel an order, navigate to the order list, select "Manage" and click on "Cancel".
- Reason for Cancellation
Write a reason for the cancellation and click on "Cancel".
- Click on Manage Orders
In the main navigation menu, select the Accounting Module, and click on "Manage Orders".
- List of Orders
In the manage orders section, notice a list of orders. To access a canceled order, simply click on the order number.
💡 Tip!
If a vendor invoice is received, you can process the invoice by entering a supplier invoice without a purchase order number. Include PO details in the notes section or invoice details. If a customer payment is received, you can process the payment as a customer deposit.
- Click on Manage Customer
Another way to manage canceled order is at the customer lever. In the Customer Module, click on "Manage Customer".
- Select the Customer
Search for the customer and select the customer number.
- Click on Orders
Click on orders to view all orders for the customer.
