- Select the Order
In the main navigation menu, click on the **Orders module**, click on "**Orders List**" and select the order in question.
- Click on Internal Notes
In the bottom half of the order, click on the "**Internal Notes**" tab.
- Click on Add Note
Click on the "**Add Note**" button in the right corner.
- Enter Internal Note
Enter your internal note, select the departments with access to the note.
⚠️ Alert!
If a department is excluded, such as Accounting, then anyone with that user profile will be unable to view the note. This is includes the ability to know the note exists.
- Notify Parties
Select persons to be notified, which will add a notification when the user logs into Aturian. Click on **Notify by eMail** to also send the user an email.
- Portal Notes
Add an additional layer of notes with **Portal Notes**.
- Pop-up Notes
Add additional layer of notes with "**Pop-up Notes**". Specify level of pop-up to display.
- Click on Submit
- Order Comments
Notes may also be included in the comments section of the order. Click on the "**Order Details**" tab and click on "**Comments**" link.
- Order History
Operations can also add notes to the order. To navigate to these notes, within the "**Order Details**" tab, click on "**History**".
- Notes Section
View notes in the "**Notes**" section, such as follow up status.
- View Order Notes
From the order list, click on the "**Order Notes**" icon to view order internals notes and attachments.
